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The Document Group – Amazing!
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Terry
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Terry
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Author: Terry

Disaster Recovery – How To Review Your Plan
Disaster Recovery, Scanning

Disaster Recovery – How To Review Your Plan

by Terry February 16, 2023

Disaster Recovery – Reviewing Your Plan

Disaster Recovery – Mother Nature does not respect our intentions or plans.  That is clear.  The unfortunate yearly flooding in Texas, and in the neighboring State of Louisiana, serves as a wake-up call to businesses to guarantee that their data, and original paper documents, are properly stored in the case of disaster. Once nature has carved its destruction in your community, you can finally understand the need to have a plan.  A plan that addresses all of the possibilities.  File cabinets, servers, tablets, or boxes full of paper documents can be lost in an instant once nature strikes.  Your plan must address all aspects of your data.

disaster strikes downtown with fires and smoke

Starting With Electronic Data...Ending with Paper

Even tiny unforeseen circumstances happen every day that can activate your plans.  An auto accident makes an unlikely catalyst for your recovery plan to go into effect.  Think on this though.  If that auto accident hits the right telephone pole, or the exact transformer, it can knock out power to a lot of commercial and residential real estate.  This is just one example, but what if you are targeted.  That warehouse storing original documents from land deals since 1956 is mysteriously set on fire.  Or is hit by a tornado?  Either way, the documents are gone.

While the process you use to anticipate your technology and document related disasters is going to be unique to you, there are basic guidelines to follow when creating your plan.  You will need to closely examine your situation first.  Determine what data needs to be saved and from what sources.  Again, your methods may be different but as long as you gather the same information about your data, it does not matter if you are paper and pen person, or cannot use anything but your tablet to take notes.  Get everything into a form you can best keep organized, both in your head and out of it. 

When you have your list of sources, it is time to get down to crafting your plan.  You plan should include where those sources are, either digitally or in the real world.  You should know how much data there is in each source.  If it is paper, find a standard measurement you can identify with.  Boxes are a good measure.  A standard office box will hold approximately 2,500 pages of letter size paper.  If it is digital, you will need to know how much storage you will need in gigabytes, or even terabytes.  This can include a document management system in place at the main location as a best case scenario as well. 

When discussing electronic data backups and disaster recovery, often it is said that it should be an easy thing to just set data to flow where you want.  Most people do not understand that to properly have systems in place that provide that flow of information takes a village, and more, to accomplish.  Our best advice for this part of the equation is to contact your preferred IT vendor to help you determine the best solution for your situation.  However, some generalizations are true.  You need to replicate data across multiple networks at some point.  You need to verify data integrity always.  You need to secure your data against the best hackers out there.

Best practices suggest you have multiple copies of your data across multiple locations geographically.  Your live data (working data) at the office is one copy.  A local backup of your data on site to a different server location or to a local location in the surrounding community for quick recovery options due to less serious disaster recovery situations.  You will also need another location off site, and hopefully, across the country from you geographically.  This gives you three separate copies in three geographic locations that will best allow you to recover quickly.  Think in terms of your situation.  And get help if you are unsure.

Once you have your data figured out, it is time to tackle the paper. As everyone tries to tell us, paper is going the way of the dodo bird.  We believe it, but just have not seen the decline yet.  So we will address those ancient items also, the paper.  Back file scanning, archive scanning, or paper to digital conversion.  Whatever you call scanning your old, not accessed documents you absolutely have to save due to regulation, sentimentality, or legality.  That is where we come in at The Document Group.  We can help get you on a path to peace of mind for your paper documents.  We start by imaging your archive boxes and any non-active files you must keep.  We move on to active files once those are stored on your servers.  Regular scanning of current paperwork to your servers can be accomplished as well if you have that need.  Although paper documents are our focus when scanning, The Document Group understands that there is so much more to disaster recovery than the paper.

What Would Be Lost For You during A Disaster?

Even though many documents within organizations are produced and transmitted to others electronically, there is still plenty of paper that circulates within an average business.

Every day’s mail brings a new supply of invoices, correspondence, orders, and other documents.

  • Electronic documents may be printed out, annotated, and filed.
  • Files containing medical records, taxes, legal documents, and more from the past may still be in hard copy format.
  • Blueprints and other large-format documents may be in hard copy.
  • Irreplaceable photos may have no backup copies.
  • And the list goes on…

Water damage could wipe out years of compiled information or destroy projects in progress if there is no electronic backup system for your disaster recovery plan. While small amounts of flooded materials might be recoverable, saving boxes of documents after the fact is not feasible, nor is it safe as mold quickly grows in piles of soggy paper.

wildfire explosion disaster
rubble from earthquake disaster
apartment building wrecked from tornado
single tugboat at sea in rough waves avoiding disaster
tornado carving a disastrous path in a field
streets burning, buildings collapsed, disaster everywhere
volcano smoking and about to erupt

Prevent Information Loss Through A Scanning Plan

The best way to prevent future damage is to work with an experienced provider of scanning services such as The Document Group of Houston. We are prepared to scan your materials on-site or back at our facility. Because we use experienced scanning professionals and state-of-the-art equipment, we can get through large quantities of documents quickly, while ensuring that quality and resolution of scanned images is high.

Besides providing a needed service that can help disaster recovery, The Document Group can develop a plan to get you on track. For example:

  1. We can help you prioritize the documents you have to scan if you are new to the process. We will develop a schedule for getting it all done.
  2. We can add permission to limit and access specific documents if your files include medical documents, legal documents, or other sensitive financial or confidential information.
  3. We can obtain hard copies of materials for a specified time or indefinitely store your documents in a safe, off-site facility.
  4. We can back up your documents on secure servers, so that even if a natural disaster affects your facilities, you would still be able to access your documents.
  5. We can schedule to scan any materials on a periodic basis, or work with your personnel to make sure that pertinent files are entered into the system.

Consider The Impact Of Document Loss On Your Business...or Your Home

As a businessperson, you may be concerned with the cost of the initial disaster recovery, scanning, and file maintenance.  However, consider the impact on your business if all your files were destroyed by fire, flood, explosion, or other unplanned events.

How could you reconstruct your customer files or your recent transactional history? Could you figure out your corporate documents or any of the historic files you might need for tax purposes? What about your historic photographs of company personnel, Christmas parties, and all kinds of events? All of these materials could be irretrievably lost in the case of a flood or other disaster.

A call to The Document Group will prove to you that the cost of safe, efficient disaster recovery is not as costly as you might imagine. For more information, contact us at 888-316-4670 or via our free quote form.

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scanning hallway of shelves with boxes of documents
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Houston Power #1!
Company Business

Houston Power #1!

by Terry April 7, 2021

Houston Power #1!

Houston power means more than baseball, it is our statement to the world that Houston Texas brings everything when it comes to play!

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Aperture Card Scanning Houston – #1 Do’s and Don’ts
Aperture Card, Microfilm

Aperture Card Scanning Houston – #1 Do’s and Don’ts

by Terry April 7, 2021

What is an Aperture Card? And Why Scanning?

An aperture card is used to store images that have been reduced in size from the original.  There are many different types of cards in use today.  Yes, they are still in use today.

Not everyone has seen or knows what one of these cards looks like.  Some cards only have the cutout for the image itself, while others contain a lot of information about the images.  Some cards have holes (Hollerith) that the machine reading the cards can interpret for the user.  Here are some examples of aperture cards:

 

 

aperture card

Standard Card

aperture cards

Hollerith Cards

As you can see, the standard card shows just image window on the card, while the Hollerith cards have more information to capture from it. This information can be captured during scanning in order to speed up the indexing of the cards depending on your software. Some of the fields you may need to capture for indexing are the image title, date of the image, the revision number, or any other info on the card. Some cards can be color coded to denote specific departments or locations.

How to Scan Aperture Cards

To scan, or image, an aperture card you will need specialized equipment. This scanning machine can be a manual process with the operator scanning each card and changing them out of the machine themselves. It can also be an automatic practice with the operator placing a stack of cards into a “hopper” and the machine feeding them through the process. Each type of scanning process has good points and bad points. What it all comes down to is speed (your deadline) and cost.

The manual process takes much more time and man-hours. However, being able to check each image for clarity, accuracy, and any other issues does make for a better image quality. If your images are sensitive and need special care, manual scanning is the right choice.

Automatic scanning is a much faster process, yet does not slow down (or change settings) when images need extra attention. Images that are darker, or lighter, than the images before and after it will have a washed out effect if too light. They will come out too dark to read if too dark. This process does not take into account these gradations of brightness. It does get through 3x as many images in an hour than the manual scan does though. This makes it the go to process whenever this is not an issue. The cost differential is also a major reason why auto scanning is the preferred method.

Do’s and Don’ts

One of the most overlooked aspects of aperture card scanning is the thickness of the cards. Each card manufacturer might have specs to follow when making the aperture card, however, this does not always equate to standardization across the industry. We have had cards with extra tape on them. We have had cards made from the same manufacturer and still have them with different thickness.

All of this is to say, pay attention to the thickness because your scanner knows. Your scanner can tell the difference between the cards. if you have set your gauges on your equipment to a specific depth of scan, when the differing cards go through the machine, you will get a card jam.

Another issue you may find with aperture card scanning is sticky cards. This can be for many different reasons but the end result is the same, cards that stick together and cause a jam in your equipment. The older the cards are, or the longer they have been in a less than desirable storage location, the more likely the cards are to stick together.

The paper stock combined with the adhesive from the image film make the cards tend to merge into one giant block of card after a while. Fanning your cards out before you scan is the best defense against sticky cards. Just a simple card shuffle will do. Be careful not to get the cards out of order though. Since most cards are architecture drawings or engineering schematics, the order of the cards may matter quite a bit.

At The Document Group, we have over 10 years of experience scanning aperture cards, microfilm, microfiche, negatives, and slides. Let us help you turn those outdated media formats into something that is digital, searchable, and easier to use. Call us today!

I would like to thank The Document Group for providing exceptional service to Bassmaster during our 2017 GEICO Bassmaster Classic presented by DICK'S Sporting Goods in Houston. Your personal commitment to making sure our event was successful was very much appreciated. It was a great benefit to know that I could depend on the team at The Document Group to help with the preparation and execution of our marketing plan. I would happily choose to work with The Document Group again.
April Philips
April PhilipsMarketing Manager, BASS LLC
This letter is a formal recommendation for The Document Group for exceeding our expectations as our printer for the 2016 NCAA Men's Final Four. Last fall, the Houston Local Organizing Committee received numerous bids for printing services. We chose The Document Group for their proven track record with high level sporting events in Houston, in addition to their pricing and their customer service.
Doug Hall
Doug HallPresident/CEO
This is to recommend the services of The Document Group. They have provided scanning services for our company since August 2018, and they have been an excellent organization to partner with. They have provided exceptional service with fast turnaround times for our scanning projects - even the more complicated ones. They've been flexible with any shifts in our package volume, and their rates are also competitive. Their staff members are professional and friendly, and they are quick to respond back to questions.
Kady McDougald
Kady McDougaldOperations Manager, CACFP Solutions, Inc.
At our recent NBA All Star game and several of our ancillary events, we had the good fortune to work with The Document Group in different capacities. They provided directional signage for both inside and outside the Toyota Center as well as transportation signage that was placed at different hotels as well. The Document Group was easy to work with, they met all deadlines, and their professionalism was very impressive. They worked on multiple facets of our overall event and delivered exce llent results on each occasion. Their installation and design team were friendly and flexible when necessary.
Ray Sahadi
Ray SahadiDirector of Events, National Basketball Association (NBA)
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Microfilm/Microfiche…Is It Still Relevant?
Microfilm

Microfilm/Microfiche…Is It Still Relevant?

by Terry April 7, 2021

Microfilm/microfiche…is it still relevant?

Microfilm / microfiche has been around for a number of years.  You can still find it in libraries around the country.  It was an admirable idea when it was first created.  But the times are changing.  New developments in technology allow for massive amounts of data to be stored in tiny receptacles you can fit in your pocket.

Microfilm got it’s start much longer ago than you may think.  The first use of microphotography to capture text was in 1839.  We have come a long way since then.

Today, many industries still use microfilm because of the headaches involved with converting it to another format.  You can find this media in universities, libraries, and all over corporate America.  Corporate companies are the most likely to need microfilm conversions.  This may be due to the need to access more information in a timely manner.  Who wants to have to break out the old film reader machine and dig through boxes or cabinets of films or fiche?

That is why we do what we do.  At TDG we can help turn those films or fiche into jpg, pdf, tiff, or any other picture format you need.   We use the newest equipment to quickly and accurately capture those images.  Each type of media is different and calls for different equipment to handle the conversions.  While there are multifunction scanners out there, any device with multiple uses is bound to be slower than that of an automatic scanner.

However, having a multifunction scanner (like we do at TDG) allows you to capture film negatives, slides, microfilm, microfiche, and any other media too small or thick to go through traditional scanners.  While most manual multifunction machines are definitely slower, they have advantages in other areas.

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Metadata – What is it and why should you care
eDiscovery

Metadata – What is it and why should you care

by Terry April 7, 2021

Metadata – What is it and why should you care

Many people have no idea what metadata is, why it matters, or what is can do in the real world. In it’s simplest form, metadata is the information about a computer file. Now, it is not the content of the file, say your recipe list in a Word document.

Metadata is the information you cannot see. The hidden information that most people did not even know exists. This information can send you to jail, or keep you out of jail. This information is part of every single electronic file created on a computer. Every single file has metadata.

Metadata is captured at the time the file is created. Things like the username who created the file, the time or date the file was created, or if the file has been printed. All of this and much, much more is a part of every file that is created.

Being involved with the legal industry has allowed me to see, close up, the effect metadata can have in a legal case. Legal teams can use metadata to establish a timeline of facts. Being able to accurately determine when an email was sent may be the smoking gun that destroys an alibi or establishes one in a criminal matter. In civil cases, metadata is just as important for many reasons. The ability to search and find data quickly and efficiently has been the biggest boon to attorneys in my opinion. Imagine having to still go through boxes of paper with no definitive knowledge of when it was created.

Types of Metadata

  • Descriptive – these include title, subject, genre, author, and creation date, for example.
  • Structural – shows how information is put together (page order to chapters, for example).
  • Administrative – showing such information as when and how the resource was created. Two types of administrative metadata are those that deal with intellectual property rights and preservation metadata.
  • Statistical – also called process data, this may describe processes that collect, process, or produce statistical data.

Never trust a computer you can’t throw out a window.

Steve Wozniak

The Bad News

Now comes the bad news. Metadata can be edited or even removed from a file with a metadata scrubber. While most users are not aware of this capability, many IT professionals are well aware that this exists. If you have ever watched CSI on TV you may have seen someone ask “if the timestamp has been altered” on a video or picture. This is an example of metadata at work. Time stamps are notoriously bad for being able to be changed.

When an attorney wants to use time-stamp metadata in court, they will want to ensure that the police seized the original digital camera that took the pictures. They can then argue the pictures on the camera haven’t been modified if the internal clocks match the pictures. They can also show that the clock inside the camera wasn’t set incorrectly. He can also try to corroborate the time stamps with the images themselves by using an object in the image itself like a watch or clock on a wall.

 
 
 
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Best in Texas Y’All!

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Digital Printing, Printing

How The Top Legal Printing Service In Houston Supports Your Law Firm

by Terry April 7, 2021

The Document Group was founded by litigation support experts with over 20 years of experience; today the Houston commercial printing company is renowned for exceptional litigation support services. The Document Group offers comprehensive and tailored litigation support services, from legal printing service in Houston to trial preparation.

Litigation Copying From The Top Houston Printing Company

While electronic records have become the norm, paper and ink are still extremely valuable in organizing litigation cases. When you need litigation copying done, The Document Group provides safe, secure, and accurate services.

All of our projects are personally processed by our trained Account Managers or Customer Service Representatives, who ensure that your instructions are followed to the letter. We back up our work with over 150 years of combined experience in the field, and the industry best quality control practices. We do everything in our power to ensure your originals and copies are returned to your firm on time.

Fast, Accurate Document Scanning

Of course, document scanning is still one of the most common services for litigation support that we see at our Houston commercial printing company. We offer comprehensive scanning services; in fact, we even have mobile equipment that we can bring to you. Our team also works 24 hours a day, 7 days a week, in order to meet rush jobs that cannot wait.

Transforming Your Lawyers Into Tech Experts With Electronic Discovery Services

You are the experts in litigation and we are the experts in electronic discovery; we work hard to provide your lawyers with all the benefits of top-of-the-line electronic discovery services. Our core services focus on providing what you need: comprehensive discovery, customized reporting, cost effective eDiscovery, complete confidentiality, and industry best practices for digital security. Our professionals investigate every electronic source of information from emails to web browsing activity while finding evidence of file tampering and unlocking password protected files.

Targeted Database Hosting Solutions

Not every law firm has a dedicated IT staff that can create and manage information databases. Having electronic information that can be accessed, sorted, and used efficiently and quickly out of a database is a blessing for organizing complex cases. The Document Group provides turn-key database solutions in addition to all of our Houston printing services.

At The Document Group, we are more than a commercial Houston printing company. We help our clients get the most out of their printed materials to pursue their cases to a satisfactory conclusion. Contact us today for a free quote!

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